NQF Level
4Credits
27Building Block towards Certificate ID
57712QAP
merSETADuration
4 Days
Purpose
Get your teams started on structured, continuous improvement. Focus on various continuous improvement, and problem solving techniques. The concept of small group activities is trained; small groups of people brought together for a specific time, to solve problems, or to implement specific improvements.
Content
Continuous improvement is focused improvement by all, of every aspect of work. Improvements may be done in small steps, or step-by-step (but having a significant impact when added together), or in larger steps (we then talk about step-change improvement). A principle of continuous improvement is that it should be holistic (focus on improving the workplace as a whole).
The objectives of this programme are to:
- Create an understanding of the importance and role of teamwork in workplace and business improvement.
- Create a culture of continuous improvement.
- Equip teams with the knowledge to implement small group activities.
- Equip teams with the knowledge to apply basic problem solving techniques.