Building Block towards Certificate ID59201
Learn what emotional intelligence is all about, as well as the impact thereof. Discover tools to help you develop new habits. Increase your ability to recognise your feelings, to control them, and to express them appropriately. Also learn to empathise with people, and to recognise their emotions, as well as your own.
Apply the principles and concepts of emotional intelligence to the management of self and others.
The following will be covered:
- Principles and concepts of Emotional Intelligence.
- Analyse the role of EI in relationships.
- Analyse the impact of EI on interactions.
- Evaluate own level of EI for development.