SETA and QCTO Learnerships

This qualification is intended for junior managers of small organisations, first-line managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen, and section heads. It lays the foundation for further management development.

The combination of learning outcomes that comprise this qualification will provide the qualifying learner with vocational knowledge and skills appropriate to the context of production technology. This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering, and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering, and technology industries, and basic strategies to achieve them.

The combination of learning outcomes that comprise this qualification will provide the qualifying learner with vocational knowledge and skills appropriate to the context of production technology. This qualification provides learners with the range of learning and skills required to be able to perform a series of activities to support manufacturing, engineering, and technology processes. Learners will acquire a range of skills in the identification of production parameters in manufacturing, engineering, and technology industries, and basic strategies to achieve them.

Operational excellence is a never ending journey, and during the development of thinking people, the way in which things are done can be challenged. This qualification will equip learners with the necessary skills and knowledge to efficiently perform tasks and activities, in order to continuously improve operational excellence.

This qualification is designed to enable a person to manage first-line managers in an organisational entity. First-line managers may include team leaders, supervisors, junior managers, section heads, and foremen. The focus of this qualification is to enable learners to develop competence in knowledge, skills, attitudes, and values.

This qualification aims at equipping every first-line manager with the essential knowledge and skills necessary to:

• Develop, lead and inspire productive workplace teams.
• Ensure that all team members are developed to their full potential.

The manager of the first-line manager needs to coach his/her first-line managers, and is, as such, involved in the programme. A simple-to-use benchmarking system forms the basis for ongoing coaching and development.

Today’s markets and organisations are more complex than ever, and project management has emerged as a discipline with the potential to ensure that new ideas, products and services are successfully realised. This Occupational Certificate is aligned to two of the key global project management standards – the Project Management Body of Knowledge (PMBOK) and PRINCE2 – and provides project management best practices, tools and techniques.

By managing stock effectively, an organisation can be more competitive in terms of product, price and responsiveness. Employees with the right skills will be able to identify and address problems and wasteful activities in stock storage areas, which in turn will support more efficient workflow and improved operations.

Production Operators are at the heart of manufacturing operations. They are the people who keep machines running, quality on track, and production moving.
In this role, operators prepare and operate production equipment, monitor performance, identify problems, and take action to prevent waste, defects, and downtime. They work from instructions and drawings, assemble or process products, perform first-line maintenance, and contribute to continuous improvement on the shopfloor.
This qualification prepares learners to understand how production systems work, how their roles fit into the value chain, and how to produce safely, efficiently, and responsibly while meeting quality, safety, and environmental standards.

Production Process Controllers monitor and control production systems to keep operations running safely, efficiently, and to standard. Working with a range of technologies, they track performance, respond to process changes, and take action to prevent disruptions.
This qualification prepares learners to apply health, safety, quality, and environmental practices, perform routine or first-line maintenance where required, and manage essential production records in a modern production environment.

Production Supervisors lead and coordinate daily production operations to ensure output is achieved safely, efficiently, and to standard. They plan, organise, lead, and control production activities while managing human and physical resources across the production floor, working closely with first-line leaders and operational teams to maintain steady workflow and performance.
This qualification prepares learners to ensure compliance with health and safety, legal, and quality requirements, apply structured problem solving and troubleshooting, and support team capability through on-the-job learning, coaching, and development within a production environment.

First-line Production Supervisors support the day-to-day running of production by guiding and coordinating teams on the shopfloor. They help plan daily tasks, allocate work, monitor quality, and ensure that safety and company procedures are followed.
This qualification prepares learners to support operators and general workers, solve routine production problems, keep work flowing to plan, and assist with on-the-job training to ensure safe, efficient performance.