Effective Problem Solving and Decision Making

Duration

3 days

Purpose

The purpose of this skills programme is to develop an understanding of effective problem solving and decision making principles and practices that can be applied in the workplace and in everyday life. It builds the ability to identify, investigate and analyse problems, make informed decisions, implement solutions and evaluate their effectiveness, strengthening critical thinking and supporting personal and professional growth.

Turn challenges into better decisions
Every workplace has problems. The difference lies in how confidently and effectively they are addressed.

This programme helps participants move beyond guesswork, assumptions and temporary fixes. It encourages a structured, practical mindset when facing challenges and builds confidence in choosing an appropriate way forward.

By approaching problems with greater clarity and purpose, participants can contribute to better workplace performance, continuous improvement and more effective outcomes.

Content

Programme Structure

Knowledge Module – Principles and practices of problem solving and decision-making
Practical Module – Solve problems, make decisions and implement solutions