Manage to Achieve Goals and Improve Effectiveness (SSETA)

Duration

5 Days

Purpose

Create an effective organisation structure, with goal alignment at all levels, to achieve effective management.  Effectiveness means that everyone knows what should be achieved, they are engaged in thinking about improvements, and implementing them.

Content

An effective organisation structure, with goal alignment at all levels, is needed for effective management.  Effectiveness means everyone knows what should be achieved, they are engaged in thinking about improvements, and implementing them.

Goal alignment focuses on having an effective organisation structure, with goal alignment at all levels. Within the structure, the various work groups are organised as “mini-businesses”, or MBs. Each MB is guided by Quality, Cost, Delivery, Safety, and Morale performance indicators (QCDSM measures)

Thinking about improvements involves forming small groups who get together to solve problems. These improvement groups are called SGAs (small group activities). An SGA consists of a small group who “brainstorms” specific issues relating to Quality, Cost Effectiveness, Delivery, Safety, etc., and who then addresses identified issues by using the SGA methodology, and various tools and techniques.