NQF Level
2Credits
13Building Block towards Certificate ID
58781QAP
merSETADuration
3 Days
Purpose
Improve productivity in the most effective way, to become a world class organisation that consistently delivers a product and/or a service of an exceptionally high standard.
Content
This workshop aims to empower everyone in the business, so that they can join in the improvement effort. This is done by creating mini-businesses.
Mini-businesses are normal working teams, that take responsibility for a specific part of the business. Every mini-business identifies its own customers, and takes responsibility for providing them with good quality, and excellent customer service. The mini-business also identifies what part of the company’s performance it will be responsible for, and it measures this performance visually.
The aim is to:
- Take teamwork to the next level.
- Get the whole organisation to think about improvement.
- Empower all teams to work towards achieving the company’s vision.
- Build a culture of workplace excellence.