CONTACT PATCH, the area of a car’s tyre that is in direct contact with the road surface at any given point, directly affects the quality of the ride. What is the ‘CONTACT PATCH’ for your business? Where does the proverbial ‘rubber hit the road’ in your business?
ODI’s Michael Foxon recently facilitated a group of learners completing their NQF5 National Certificate in General Management Learnership. This qualification is designed to enable a person to manage first-line managers in an organisational entity.