Productivity is a critical factor for success in today’s fast-paced business world. In a world-class organisation, it’s essential to maximize efficiency, resources, and results to stay ahead of the competition.
In business, we aim to be the best, the fastest, and the lowest cost producer of a product or service. It takes constant improvement of products, processes and service to remain an industry leader and provide the best choice for customers, regardless of where we are in the process.
Within the 20 Keys programme, there is a time for quick wins, and a time for building a long-term foundation.
At ODI’s recent one-day conference where we celebrated 30 years of operational excellence, several companies from various industries presented their case studies of business excellence and shared their achievements. Len Hansen – Consultant at Astral Operations, presented: “My Journey with Organisational Development Int