At ODI we have done many Key 1 (5S) implementations, over many years, in different industries and both manufacturing/production and supporting functions. Our experience indicates that there are a few fundamental prerequisites for sustaining 5S implementations and getting results.
A new facility can quickly deteriorate if the “broken windows” are not addressed. “Broken windows theory” is the concept that each problem that goes unattended in a given environment affects people’s attitude toward that environment and leads to more problems. When an environment is well-tended and problems dealt with