Facilitated by ODI’s Ilse Doyer, the 20 Keys implementation framework was used to understand how numerous continuous Improvement tools and techniques interact to support each other, and delegates were given an energising, fast paced overview of operations excellence grounded in solid change management theory.
On the 17th April 2020, I was part of a Zoom conference, attended by more than 85 participants from around the world. It was a think tank, engaging with each other and hosted by Dean van Leeuwen an astute futurist and business TEDx speaker. The topic of discussion was “How smart leaders are adapting to the next normal”
Lapologang Laps Letshwenyo: Business Improvement Coordinator at Morupule Coal Mine in Botswana, presented MCM’s case study of business excellence and shared Morupule Coal Mine’s achievements at ODI’s recent conference held on the 29th August 2019 at Emperors Palace in Johannesburg.