On the 29th & 30th November 2021, the 20 Keys Energiser & Planning Workshop took place in Irene, Gauteng.
The 2-day course was presented by ODI’s Ilse Doyer.
Using the 20 Keys implementation framework to understand how numerous continuous Improvement tools and techniques interact to support each other, delegates were given an energising, fast paced overview of operations excellence grounded in solid change management theory.
- Delegates who attended were new employees/managers that needed to be brought up to speed with the 20 Keys programme, managers who support learners on ODI qualifications, Continuous Improvement facilitators and teams who needed to regroup and make plans for 2022 and star employees who are change champions were inspired to reach new frontiers in 2022.
- This was a crash course of techniques taught in the qualifications.
ODI’s Marni de Witt attended the 2-day workshop and gave us her feedback. Marni wrote:
“As a newly graduated Industrial Engineer, the 20 Keys workshop presented by Ilse Doyer, exposed me to so many tips, tricks and tools that I can use as a foundation to start off my career. Ilse presented the course with so much enthusiasm, it was contagious. She discussed every key in detail, explaining how the keys interconnect and gave practical examples out of her years of experience. She started the workshop with a quote from Shigeo Shingo:
“There are four purposes of improvement, easier, better, faster and cheaper. These four goals appear in order of priority.”
This quote opened my eyes as to how the 20 Keys wheel works and why it is laid out as it is, why the keys are not in order as one would expect. Each person who attended the workshop received a book containing the maps of the different keys and how one can navigate from a level one maturity to a level five, which is world-class, these maps were designed by Iwao Kobayashi himself.
The 20 Keys overview book has a special place in my office, for me to refer back to in the future. If you would have used terms like:
- “Gemba”,
- “Kaikaku”,
- “Kakushin” or
- “Kanban”
before I attended the 20 Keys workshop, I would have thought you were a tourist from Japan, but now I would have an in-depth discussion with you about the more organic, small improvements kaizen presents versus the bigger improvements Kaikaku brings to the table.
I am excited to put my new knowledge, skills and tools to the test in my day-to-day as an Industrial Engineer. I would highly recommend that every individual in the continuous improvement industry or any industry for that matter should attend the 20 Keys workshop. Thank you Ilse for taking the time to share your knowledge about the 20 Keys and how 20 Keys can even be implemented in Data Analytics and the world of Big Data, which is a interest of mine!”
Author: Marni de Witt
Feedback by some of the attendees:
Lesedi: Wispeco Aluminium
“The workshop was such a fun experience – I learned a lot about the 20 Keys management improvement system. Ilse Doyer explained it very well. Thank you!”
Short courses are often a very good way to fill some gaps in your knowledge and skills. ODI offers short courses that are not credit bearing, but instead, they are designed to fulfil a particular need in a company. Most Skills Programmes can also be offered as Short Courses. Clients have the option of receiving CPD certificates for these interventions. ODI is registered with SABPP, the professional body through which these certificates are issued. To find out more, click here.