Did you know that up to 85% of machine, product, quality, and service-related problems are caused by Standard Operating Procedures (SOPs) not being followed? In Key 11 of the 20 Keys Operations Management System, the SOP is defined as “the current best method for producing products and services at consistent quality (Q
Did you know that in Key 9 of the 20 Keys Operations Management System (maintaining machines and equipment), reference is made to the ”3 Evils of Maintenance”? Research indicates that up to 60% of machine/equipment related problems which affect its availability, performance and quality of product produced, may be due t