Facilitated by ODI’s Ilse Doyer, the 20 Keys implementation framework was used to understand how numerous continuous Improvement tools and techniques interact to support each other, and delegates were given an energising, fast paced overview of operations excellence grounded in solid change management theory.
Key 14 of the 20 Keys system is often seen as one of the more difficult Keys to implement. However, the underlying principles are simple; we need to empower people to make their own improvements in their workplaces. This may be by supporting their ideas for improvement or ensuring that the necessary facilities are avai
Key 6 of the 20 Keys system for operations improvement is all about Kaizen of Operations. With Key 6, processes and procedures are analysed, with the objective of improving productivity. Processes and procedures are studied for improvement by means of process flow diagrams like activity flow diagrams and physical flow
The 20Keys Conference was held in Sofia Hotel Balkan, a 5-star hotel located at the political, historical and administrative center of the city of Sofia. Responsible for the organization of the event on behalf of Next Consult was Mr. Emil Vuchkov who is one of the partners of the company.
According to Wikipedia, Kaizen (改善), is the Japanese word for “improvement”. In business, Kaizen refers to activities that continuously improve all functions and involve all employees from the CEO to the assembly line workers. It also applies to processes, such as purchasing and logistics, that cross organizational bou