Many organisations have achieved significant improvements in terms of key performance indicators like quality, cost, productivity, delivery, service, safety, motivation, and morale, by applying the CAPDo cycle.
It is a myth that managers are in the best position to come up with innovations and ideas for operations improvement in organisations. Because they’re the ones actually doing the day-to-day work, employees are in the best position to come up with ideas for operations improvement. They know first-hand what’s working and
Continuous improvement consists of initiatives and innovations to achieve best practices, but there are many myths surrounding operations improvement in organisations. The third myth in our series of Myths vs Reality is: “Suggestion boxes are effective for obtaining ideas for improvement” The reality is, suggestion box
There are many myths surrounding innovations and ideas for operations improvement in organisations. The second myth in our series of Myths vs Reality is: “Big ideas are where the action is” Reality is, if you wait for big ideas only, you will wait for a long time, as they come along rarely, and unpredictably. Also, suc
“Two, or more, heads are often better than one to solve a problem” is a well-known (slightly adapted) saying. This is exactly what Key 3 of the 20 Keys system for operations improvement is all about – Understanding problem solving by using Small Group Activities. An often overlooked aspect of effective problem solving