At the basis of operations improvement is a simple, but powerful approach for managing the process of identifying improvements, and effectively implementing actions. Many organisations have achieved significant improvements in terms of key performance indicators like
- quality,
- cost,
- productivity,
- delivery,
- service,
- safety,
- motivation, and morale,
by applying the CAPDo cycle. When the CAPDo cycle is kept rotating, there will definitely be improvement!
Recently, ODI’s Esbe du Toit, received the following feedback from Cameron van Kooten, Broiler Farm Manager from County Fair CT; a leading supplier of top-quality fresh chicken in the Western Cape, and a nationwide supplier of frozen and value-added chicken products. County Fair is a prominent chicken and poultry brand that operates as a wholly owned division and major subsidiary of Astral Foods.
“Standard work gives you the best known way of doing a job today, while the CAPDO cycle ensures that the ‘best way’ keeps getting better tomorrow. Standardise what works, measure the results, improve it, and repeat. By involving the team, recognising successes, and celebrating improvements, people stay motivated, take ownership, and create a culture of continuous improvement. Motivation and inclusion are key.”
Don’t miss our upcoming conference: ‘Cultivating a Culture of Operations Excellence’ on the 22nd of October 2026. At R1,190 per person (excluding VAT), the conference will be held at the Premier Hotel, O.R. Tambo, Johannesburg, South Africa, from 08:30 to 16:30. The keynote speaker is Hermann Rolfes, Managing Director of Wispeco (Pty) Ltd, a 100% subsidiary of Remgro Ltd.
Hannes Uys, Chief Operating Officer of National Chicks, a division of Astral Foods Ltd, will also join us as a speaker.
To register, please click here.