I am often asked for a definition of operations excellence. My effort is the following: A continuous focus on strengthening an organisation’s operations improvement capability, through a system of knowledge that is embedded into the people, processes and technology, and which is the organisation’s way of working.
Someone once said to me that the only way to improve a country’s productivity is to do it factory by factory, mine by mine, organisation by organisation. For the individual organisation this is also true, operations excellence is done process by process, department by department. At Astral Foods, the Agricultural Divis
The skills programmes offered by ODI have been carefully selected to ensure maximum benefits. This selection of skills programmes is based on many years of experience, gained in the environment of Operational Excellence, and has proven to energise the workplace, and set the foundation for quicker gains. Goal alignment
I always enjoy visiting first-line teams in organisations. As they say, this is “the real place to observe the real work and the real things, and to get the real facts and data”. Also, typically more that 80% of people in the organisation are at this level, and it is therefore the most important level in terms of engag
Goal alignment focuses on having an effective organisation structure, with goal alignment at all levels. Within the structure, the various work groups are organised as “mini-businesses”, or MBs. Each MB is guided by Quality, Cost, Delivery, Safety and Morale performance indicators (QCDSM measures).