ODI’s study tours provide valuable learnings by hearing about and observing, first hand, best operating practices. Time is also made available for interacting with speakers at the conference as well as personnel of companies visited.
“Two, or more, heads are often better than one to solve a problem” is a well-known (slightly adapted) saying. This is exactly what Key 3 of the 20 Keys system for operations improvement is all about – Understanding problem solving by using Small Group Activities. An often overlooked aspect of effective problem solving
